Shipping & Returns

We love serving you, and hearing from you. Send us your comments and ideas anytime to customerservice@junoactive.com and they will be routed to the right person. We listen! Our Guarantee: We are proud to make long-lasting clothing from the best fabrics. We hold our manufacturers to high standards. Any defective product may be returned at any time for a full refund or exchange. This does not include normal wear on fabrics.

Exchanges Ship FREE: For fastest service, call us to make your exchange: 1-800-586-6642. We will get your new exchange order on the road to you ASAP. We will check inventory to make sure what you want is available and ready to ship. There is FREE ground shipping within the contiguous United States on exchange orders. Any additional items purchased at the time of exchange will also ship for free!

Return Policy: Return items to us within 30 days of your receipt for a full refund. The unwashed, unworn merchandise with tags attached should be returned in the original packaging. Returns received 31 to 70 days after purchase will be assessed a re-stocking fee of 15%. Any return made 71 days after purchase must be handled by customer service by calling 1-800-586-6642.

JunoActive reserves the right to return items to the customer and deny a refund.
How to Return: Securely package your unwashed, unworn, tagged items in the original packaging. Include the Invoice that came with the order along with your return. Write any instructions or comments to us on the Invoice. Attach the enclosed return label to the outside of your secure package. Drop off at any US Postal Service location, box, or with a carrier. We will deduct $7.95 from your return credit for the cost of shipping. You may also choose your own method of shipping to send the items back to us. We are not responsible for packages lost or damaged in transit. We highly recommend you use a carrier that provides tracking and insurance. Please note: Postage and insurance costs, as well as your original shipping and handling charges, are not refundable.

Return to: JunoActive c/o Skybridge Americas
7600 69th Avenue
Greenfield, MN 55373

You will receive an email notifying you when we have processed your return and your credit has been issued. If you purchased using a credit card, the credit will be issued to the credit card used to purchase. If you paid by check, a refund check will be issued by Junonia®.